What is physiotherapy?

 

To find out what physiotherapy is all about, take a look at our what is physiotherapy page.

 

How long are the physiotherapy sessions?

 

The initial appointment will be 45 minutes. This will enable us to ask you about the history of your presenting condition, assess the relevant joints and areas of the body, begin treatment and advise you on the number of physiotherapy sessions needed.

 

Follow up appointments will be 30 minutes.

 

What should I wear?

 

We advise you to bring a pair of shorts with you to all appointments.   For females with neck and shoulder problems, we advise that you wear a strappy top or sports top.

 

Your physiotherapist will need to view, feel and test the movement of the specific joints and muscles of and around the affected area, linked to your condition. Therefore, you may be asked to remove some clothing, for the most effective assessment and treatment to be undertaken.

 

How many treatments will I need?

 

The number of treatment sessions depends on the type, severity and duration of your condition.  For example, tendon injuries can take longer to heal and may require more sessions compared to a simple ankle ligament sprain. If you are post operation, then it would depend on the protocol set by your consultant surgeon.

 

What is your cancellation policy?

 

If you are unable to attend your appointment, please contact us by phone or email no later than 24 hours prior to your appointment. Due to the difficulty of filling an appointment, it is our policy to reserve the right to charge the full amount for any cancellations less than 24 hours prior to your appointment and if you fail to attend your appointment.

If you are using private health insurance, these charges may not be covered and you will be liable to pay.

 

If I have private health insurance, do I need to pay?

 

This will depend on your policy.  If you have an excess to pay, we may need to ask you to pay it directly to us.  Also, in the event that your insurance does not cover some or all of the physiotherapy sessions, you will be liable to pay the balance. We will contact you prior to the initial session to discuss your insurance cover.

 

Do I need to see my GP first?

 

You do not require a referral from your GP to be treated at Cayley Physiotherapy, if you are self-funding your treatment.  However, if you have private health insurance then it will depend on what your policy requires and will discuss this with you before the initial treatment.

 

How do I book an appointment?

 

To make an appointment please call 07774 964580 or email info@cayleyphysio.com. We offer early morning and later evening appointments so you are able to come and see us when it suits you.

 

Where is Cayley Physiotherapy located?

 

Cayley Physiotherapy is based in Monteagle Gardens, on Monteagle Lane, in Yateley.  This is located close to Waitrose and is situated where the Highwayman pub used to be.   There is a ramp and wide doors to enable wheelchair access to the clinic.

 

Where can I park?

 

There is parking available outside the clinic.

 

How do I know if my Physiotherapist is registered?

 

Our Physiotherapists are qualified state registered members of the Health Care Professions Council (HCPC).  You can verify our registration by visiting the HCPC website www.hcpc-uk.co.uk.

 

Our chartered Physiotherapists are associated to the Chartered Society of Physiotherapists (CSP) and members of the Acupuncture Association for Chartered Physiotherapists (AACP)

 

To book an appointment contact Cayley Physiotherapy today.